Methods for eliminating possible camera malfunctions. Repair of cameras with a faulty CCD matrix


Digital cameras entered the life of society as quickly as film cameras once did. Today there are practically no people left who could be surprised by this device. Despite iPhones, smartphones and iPads, inexpensive digital devices, even of low quality, are still used by a huge number of people.

This is a very useful thing when traveling and going on holidays, so people try to use it carefully. In principle, the so-called digital point-and-shoot camera, functional, reliable in operation, depending on the brand, can even take artistic photographs. But photographic equipment is afraid of shocks, falls and breaks down. When compared with traditional mechanical film devices, the electronic soap dish has a lot in common. There is a lens, shutter, and flash, but the role of photographic film is played by a special matrix. But, like previous “watering cans,” modern digital devices are very delicate.

What to do if your digital camera breaks down. For example, it does not see the memory card. A common consequence of a blow or fall. We need to determine where the failure occurred. That is, monitor the memory card. To do this, you need to connect another flash card to the slot. If the device does not work, then the reason should be sought in the “carcass”. Carefully check for any irregularities in the contact system of the slots. If one contact is bent or oxidized, then it is melted down, protected, and the nozzles are cleaned with a thin needle. As practice has shown, these manipulations cannot harm the device, but in seventy percent the functionality of the camera can be restored.

Very often the device fails due to power supply. The reason may be weak batteries and then they need to be replaced with new batteries. If after this the camera does not work, then you need to carry out technical work, as with a memory card.

A digital camera has a delicate lens and most often it fails or shoots objects with distortions. To do this, turn off the camera and remove the power batteries. If the lens is removable, it is also disconnected and the contacts are wiped using isopropyl alcohol. All grooves are cleaned using a special can of compressed air. If the camera does not have a removable lens, then a digital camera repair company will find a way to fix the problem. Serious service centers have the necessary diagnostic equipment that can identify the cause of a photographic lens failure, and then all the technician can do is eliminate the cause of the malfunction.

If we talk about the possibilities of complex repairs in specialized centers or workshops, they can do a lot to restore the camera’s operation. This:

  • high-quality software replacement;
  • eliminating assembly defects without replacing parts;
  • restoration of screens and mechanical parts;
  • replacing lenses and restoring lens functionality.

Usually they carry out all preventive measures to adjust, fine-tune and lubricate the necessary parts. A little expensive in terms of money, but reliable with repairs.

The most typical failures of modern digital cameras are mechanical defects. First of all, this concerns lens failure. Problems in the operation of the camera and various malfunctions can also arise due to mechanical impact directly on the camera itself. This may be due to impact, liquid or foreign objects entering the housing, or wear and tear due to intensive or prolonged use.

According to specialists from the center www.remtelevid.ru, which repairs radio-electronic equipment in Moscow, almost half of the calls (more than 40%) to the service are related to lens failures. They can be caused by a fall, causing elements to become dislodged and sometimes destroying the internal parts of the lens. Quite often, lens failure is caused by sand and liquid getting into its body. The latter damages the electronics and, after drying, leaves spots and streaks on the lenses.

An equally common failure of digital cameras is a malfunction of the display. In most cases, especially when the screen is crushed or broken, the display must be replaced, and the entire module, along with the cable. Perhaps the only failure in which a complete replacement of the display is not required is the loss of the screen backlight, when you can see an almost black image only with reflected light. In this case, camera repair may involve replacing the backlight LEDs, its entire substrate or electronics.

If you do not respond in time to the first signs of a breakdown of the camera matrix, then over time this can lead to a complete absence of the image. Such signs are lilac or light purple streaks in photographs. Sometimes a sharp blow or turning the camera on and off helps restore its functionality. But such methods are only effective for a few days, after which the entire image may be filled with blurry pink streaks.

If problems or malfunctions occur with your favorite camera, do not rush to throw it away and look for a new model. Almost any breakdown can be repaired and will be cheaper than a new camera, which is also not immune to troubles.

For fast, high-quality and inexpensive repairs, you just need to make the right choice of service center. Remtelevid service - repairs cameras, lenses, studio photographic equipment, video cameras and other electronic equipment professionally and, very importantly, in a short time. Original components, modern and functional equipment allow experienced specialists to eliminate fairly complex faults and restore modern professional lenses, which not all major service centers agree to repair.

Malfunctions of digital cameras

The main reasons for repairs and malfunctions of digital cameras.

Camera repair becomes necessary after improper or careless handling of a high-tech device. High-quality repairs are only possible if the cause of the malfunction is accurately identified and then eliminated using professional equipment. In general, we can identify a number of main reasons for the repair and breakdown of digital cameras, characteristic of any brands and models of this type of electronics. Let's look at the main reasons for repairs.

Physical impact is the main reason for camera repairs.

Due to the portable nature of the device and the high degree of mobility, the likelihood of mechanical damage to the device increases, and this in turn leads to the need for professional repairs. Mechanical damage due to physical impact is the main reason for repair of most digital cameras. The most common repair case in this regard is a fall. An impact with a hard surface can seriously damage the internal components of a digital camera, as well as cause significant damage to its appearance. Scratches and cracks on the body are not as bad as malfunctions in the Zoom or display - without them the camera will not be able to work properly. You will certainly understand if your LCD screen breaks due to an impact or fall. The situation is more difficult when determining whether the motherboard or camera matrix is ​​damaged. These elements are located inside the camera body, and only a specialist can accurately diagnose their malfunction and repair it. In any of the above cases, repairs are possible, in some of them, with the replacement of damaged elements.

Water ingress is a common reason for camera repairs.

The second most popular reason for contacting service centers is moisture getting inside the case, which leads to serious internal damage to the electronic device and requires urgent repair of the camera. Even at the slightest contact of liquid with the electronic elements of a digital camera, a process of electrochemical corrosion occurs and repairs cannot be avoided. Salt in the water is deposited on the internal elements of a digital camera, which in turn leads to serious damage and the need for urgent repairs. If you suspect that the camera may have gotten wet or you see that nothing happens when you press the control buttons, then this definitely indicates moisture or heavy condensation has penetrated inside the camera, you should urgently seek professional help. In this case, it is unlikely that it will be possible to avoid serious repairs in a specialized service center. The only thing you can do to help your camera is to quickly turn off the device, remove the battery and take the camera to us.

Sand ingress is a very common reason that requires camera repair.

This reason for repair is also widespread, since the camera is usually widely used during the summer holidays, and these are beaches, nature and dusty roads. Even the smallest particles of dust or sand can render your digital camera inoperable and require repair. First of all, the camera lens suffers from this, the movement mechanism of which becomes clogged and stops working; if this happens, urgently seek qualified help from a service center. Thus, sand ingress requires immediate repair. Do not try to use such a camera for photography, clean it yourself, or even try to repair it. Seek professional repairs.

Overheating in the sun can also lead to the need to repair a digital camera.

Violation of the thermal operating conditions can seriously affect the performance of your digital camera. The internal elements of the camera overheat and even melt at very high temperatures, so repairs due to overheating cannot be avoided. So, as a result of careless handling of the camera (forgotten on the beach, left in direct sunlight), you get a completely non-functional camera that requires serious repairs, professional equipment and a qualified specialist. Remember that you can be protected from moisture, dust or overheating getting inside the camera, and as a result the need for repairs, by simply following the instructions for use.

Damage to the digital camera lens.

The main reason for calls to camera repair centers for many years is damage to the camera lens. As a result of a fall, impact, moisture or dust, the lens of your digital camera stops working normally. This most often manifests itself in incorrect zoom operation and poor image focusing. As a result, professional intervention by a specialist may be required, and in severe cases, its complete replacement. At times, it is enough to replace only individual components of the camera lens and not have to make expensive repairs to the entire camera. Failed lens gears responsible for its movement may also require urgent repairs. This can happen as a result of breakage of gear teeth, which are highly fragile. The smallest grains of sand getting between the teeth of the drive gears of the zoom lens mechanism can lead to its clogging and failure. Not to mention the physical impact on the gear teeth and lens pins. Do not try to “help” the lens move; you will only harm and damage one of the fragile mechanisms that will then have to be repaired along with the camera. In this case, it is easy to break some other part of the camera and then expensive repairs definitely cannot be avoided. Repairing a damaged zoom requires more skill than simply replacing it. Many services do not even try to repair damaged camera lenses, offering to replace them with new ones. Which ultimately costs a pretty penny, and sometimes even becomes unprofitable.

The lens in a digital camera is a complex optical-mechanical device that requires proper care. The quality of the resulting image depends on the performance of the lens - clarity, sharpness, absence of distortion, etc. Camera lens repairs make up the majority of all calls to digital camera repair shops. The cause of damage, in most cases, is improper operation or neglect of the device. The camera has been dropped, something has been spilled on it, something has been stepped on, or a child has been allowed to play with it - all of this will eventually lead to serious damage to the camera lens and will require professional repairs. A complete diagnosis and repair of the camera lens is required.

Lens malfunctions are typical for almost all manufacturers of this type of electronics, which is why it is important to take your camera to a service center if such a breakdown occurs. Digital cameras of the Canon and Nikon brands are especially often sent to us for repair with damage to the retractable lens mechanism. This is due to the extremely complex assembly (mechanics, electronics, optics) of cameras from these manufacturers.

Damage to the camera display.

A common case of mechanical impact on a digital camera is damage to the camera display. If dropped or hit, the LCD display may crack or break, which will undoubtedly require professional repair or replacement. Those most at risk for display damage and repairs are digital cameras that do not have protective glass. A slight external influence (for example, light pressure) is enough for you to urgently seek the help of qualified specialists. Repairing displays without a protective coating is a fairly common occurrence.

Here are a few characteristic signs of malfunction of digital camera displays: cracks or spreading of liquid crystals, display of only part of the information on the display monitor or its complete absence. In any case, you need high-quality repairs, which is impossible without the use of high-precision equipment.

Camera flash repair.

Almost all modern cameras are equipped with a built-in flash that can illuminate the foreground. Flash malfunctions are among the most common problems with photographic equipment, but do not cause any particular difficulties in the repair process, provided that it is performed by a qualified specialist using modern equipment and using the latest technologies. Only if all these conditions are met, you are guaranteed high-quality repair of camera flashes of any modification.

Most flashes today come with additional features, including red-eye reduction. Professional and semi-professional cameras have a contact for connecting an external flash, the so-called hot shoe, which also often needs repair. Damage to this seemingly insignificant element can lead to a complete failure of the digital camera flash. It is the malfunction of the shoe that is the most common problem in flash operation. This can happen due to simple negligence or careless use.

To maintain the full operation of your digital camera, it is necessary from time to time to visit specialized service centers, where experienced specialists will carry out general preventive maintenance and check the flash lamps and the flash mounting mechanism, that is, the shoe.

Repair of camera interfaces.

In addition to the varieties described above, there are also frequent problems with the interfaces of this electronic device, which include the USB connector (Universal Serial Bus), audio outputs and video outputs of cameras. Damage to at least one of these elements, which are important for external access, can seriously ruin the mood at the most exciting moment. The operation of the camera interfaces can be damaged by careless use of the device, regular impacts, falls, and frequent use of connectors, which contribute to rapid wear of the elements. Repairing the camera interface in this case consists of replacing a loose connector and does not present any particular difficulties with the necessary skills and abilities. Following the manufacturer's recommendations for the care, storage and use of the camera will help prevent unexpected breakdowns, save on repairs and extend the life of your camera. Caring for your camera includes several basic rules: taking care of the device, protecting it from falls and shocks, and preventing sand or moisture from getting inside.

Repair of digital camera control board.

This problem is not one of the most popular, it accounts for only a small percentage of the total number of all works, but, nevertheless, it does exist. This type of damage occurs when the control panel is exposed to liquid or hits a hard surface. The consequences can be quite disastrous, because it is with the help of the board’s mechanisms that all the numerous functions of the software of any digital camera are controlled. Lack of response when pressing the camera control buttons or their inadequate operation most likely indicates a malfunction of the control board caused by moisture or heavy condensation getting inside the camera body. Individual panel buttons may fail, or the camera does not turn on completely and does not respond to any actions of the owner; you must contact a service center. In this case, you simply need the help of a qualified specialist who, as a result of a complete diagnosis of the camera, will be able to accurately determine the cause of the malfunction and repair it. If it turns out that the problem is a faulty control board, the service center technicians will eliminate the damage by component repair of this element, or replace it with a new one.

Malfunction of the power supply circuit or power connectors of the camera and its repair.

Most modern digital cameras are equipped with reusable batteries, allowing you to use the device for a long time without additional power. Over time, they either wear out or become unusable as a result of the owner's carelessness. As a result, the camera's power system may require technical diagnostics. We carry out all types of work on repairing cameras and replacing power connectors and other circuit components.

The reason for repairing the camera was a broken microphone.

Modern digital cameras have all the features of a real video camera, capable of long-term recording, in the amount allowed by a memory card, and at the same time recording sounds. Most cameras of different models, manufacturers and price categories today have a built-in microphone, which, like other electronic and mechanical elements of the camera, tends to break. And, instead of children's voices, watching the recording of the New Year's party, you hear hissing at best, and depressing silence at worst. To prevent such a malfunction, it is enough to replace the faulty element (the camera microphone), in our case it is the camera microphone, and enjoy the happy moments of life.

More interesting background information about mobile phones, cameras, MP3 players and other digital equipment

09.01.2013 - 11:45 efgeny

Digital cameras, compact and easy to use, endowed with many functions and modes, have entered our lives very tightly, almost completely replacing film cameras. In this article we will look at the most common reasons why people contact a specialized service center to repair cameras. It is possible to properly repair the device only if the cause of the malfunction is accurately identified, as well as further elimination of the breakdown using professional equipment available at the service center. It is highly not recommended to carry out camera repair at home, without knowledge of the matter and the necessary tools. This is guaranteed to lead to more severe consequences. There are a number of main reasons, typical for any brands and models, why the camera will need repair. The first is physical impact. Since a digital camera is a mobile device, the risk of mechanical damage increases, that is, falls, impacts on a hard surface, water ingress, sand ingress, etc. This is especially noticeable if the LCD screen breaks during a fall. It is more difficult to determine the failure of the motherboard or the device matrix. This is due to the fact that these elements are located inside the case, so diagnostics are indispensable here. If moisture gets into the camera, serious damage to the internal electronics may occur. Even with slight contact of the electronic elements of the camera with liquid, a corrosion process can occur, which will undoubtedly entail repairs. Since the camera is used more in the warm season - on the beach or in nature, particles of sand or dust may get into it, which can damage it. In such cases, the lens suffers first of all, since its mechanism becomes clogged and begins to work incorrectly. An equally common problem is the camera overheating in the sun. A violation of the thermal regime will seriously affect the operation of the device, since the internal components, overheating, may even melt, so such a procedure as camera repair cannot be avoided.

24.07.2012 - 21:57 efgeny

When going for a walk, on a business trip or on a trip, you can’t do without a camera, which, like other equipment, tends to break down. If such a problem occurs, it is better to immediately contact a service center where it will be repaired. camera repair, regardless of the brand, model of the device, as well as the degree of damage. Trying to repair a camera yourself is highly not recommended, since it is a rather complex device that requires certain knowledge and skills. This article will discuss the most common camera failures. The first is lens failure. The lens may not move in or out, may be bent, the curtains may not open well or may not open at all, or may not focus. In this case, the display may display the words “Zoom Error”, “Lens Error”, “Lens Error”. You may hear a crackling or squeaking sound in the lens area. The cause of this malfunction is usually mechanical influences, for example, impacts, excess pressure, sand or moisture. In addition, lens malfunctions can also result in horizontal streaks in photographs, and this may be caused by a broken shutter. Basically, breakdowns of this type can be eliminated without replacing the lens by making a high-quality repair. Secondly, the display is broken. This malfunction can manifest itself if the display is broken, black and does not react in any way to turning the camera on and off, when the display is as dark as possible, but there is a picture. In the first case, the only solution is to completely replace the display; in the second, it is possible to revive the screen, but diagnostics should be done, which can, like camera repairs, be done in a service center, where there are special tools and equipment for this. Third, the flash fires, but the photographs are either overexposed or underexposed.

Repairing cameras is quite a complex job that requires high qualifications. Since modern cameras have long surpassed clock mechanisms in complexity, a lot depends on the skill of the master. Repairing Canon cameras, in addition to all of the above, also requires special equipment, which imposes additional requirements on service centers.


Often, these days, you can find service centers that only deal with basic repairs, which has an extremely negative impact on the final cost for the client. For example, if the curtain breaks, such a service center will offer to replace the entire lens. In compact models, replacing the lens will cost their client 50%-70% of the cost of a new camera.


For a better understanding of what needs to be repaired and what the future cost of repairs will be, we suggest understanding the main faults and what they are.


The most common breakdown in modern cameras is lens failure. Due to operating conditions, cameras are susceptible to falls, moisture, sand and other external factors. In turn, these factors have an extremely negative impact on the mechanical component of modern lenses. The most common lens malfunctions are jamming of its mechanics in one position (usually open or closed), wear of the mechanical part, which leads to complete or partial loss of focus, breakage of the lens curtain (horizontal or vertical stripes appear in photographs in certain areas of the photographs crossed and so on). If for professional SLR cameras lenses are replaceable and, practically, consumables, then on compact models this breakdown becomes very serious, since it prevents the end user from using the device. It is worth noting that to repair a lens, it is necessary to carefully select a service, since repair with subsequent adjustment of the lens will cost the camera owner several times (and sometimes ten times or more) less than a unit replacement, which is only necessary in case of significant mechanical damage.


In second place after lens failure is the failure of the camera display. In the vast majority of display failures, it is associated with external mechanical impact or with the ingress of a significant amount of moisture. There are three main types of malfunction: the display does not turn on and does not react in any way to turning the camera on and off; the display turns on, but the picture on it is very faded and practically invisible and the display is completely or partially broken. In case of partial or complete failure of the camera screen as a result of significant mechanical damage, only replacement will follow; the average cost of replacement is 10%-35% of the cost. If the display does not turn on, then it all depends on the diagnosis, but, as a rule, the problem is in the cable and it can be eliminated by simple and inexpensive soldering. As for the option with poor image visibility, this is due to non-working screen backlights. This malfunction can be caused by either poor contact in the cable or failure of the backlight lamps, which in turn will entail either replacing the backlight lamps or replacing the entire screen.


It is also worth noting two more possible malfunctions, such as failure of the digital camera matrix and breakdown of the flash. If the matrix fails in 99% of cases, this will lead to its replacement, which will cost up to 50% of the cost of a new device.


Flash repair, on the other hand, is quite cheap and usually comes down to replacing the lamp or capacitors.


In conclusion, I would like to note that repairs of Canon cameras, as a rule, are carried out in detail, which significantly saves the owner’s money.